You offer exceptional customer service, you master the art of negotiation and you communicate as easily as you breathe…This job is for you! We’re looking for a Personal Lines Insurance Broker to advise our high net worth clients. In a nutshell, your day-to-day job is to propose the various specialized high-value products, as well as standard products, from all our insurance partners to this specific clientele.

Welcome to Fort!
Fort Insurance & Group Benefits is one of the largest independent general insurance brokers in Quebec. Join a team of professionals who are passionate about insurance, and who put collaboration first. A work environment where rigor is as important as fun, it’s right here!

Location and Job Type

  • Office locations: either Westmount or Montreal
  • Permanent full-time position (35 hours) daytime, from Monday to Friday

The experience we’re looking for:

  • You have a valid AMF license as a Personal Lines Damage Insurance Broker;
  • You have a minimum of 5 years’ experience in a similar position (experience serving VIP clients is an asset);
  • You value an exceptional customer service experience and provide high-quality service;
  • You have a strong ability to understand customer needs and propose complementary products;
  • You understand and follow insurers’ underwriting standards and rules;
  • You are familiar with several insurers’ systems. If you are familiar with Chubb, Intact Prestige and Ovation products, that’s a big plus!
  • You have good computer skills (Office Suite. An asset: TAM and/or Power Broker);
  • You are fluent in French and English, both spoken and written, as we have international partners (customers, suppliers, etc.).

You’re our ideal enthusiast if:

  • You have a keen sense of judgment and are able to prioritize your responsibilities;
  • You have a good ability to motivate and lead a team;
  • You have good initiative, availability and diplomacy;
  • You have the ability to learn new software;
  • You have excellent listening and communication skills. In addition to mastering the art of negotiation!
  • You’re motivated to provide outstanding customer service and build strong customer relationships;
  • You have critical thinking skills and pay close attention to detail;
  • You are accountable and reliable in the execution and quality of your work;
  • You are flexible and adaptable. You have good problem-solving skills;
  • You like to collaborate and work as part of a team.

A glimpse of your daily life:

  • Identifying and assessing the risks and needs of the client;
  • To advise clients on the products that are best suited to their needs;
  • To negotiate with different insurers on behalf of the client;
  • Processing policy renewals and modifications as requested by the client;
  • To enter customer information, details, and billing in Tam, Compu-Quote and Insurers Portals;
  • Establishing a relationship of trust with the various insurers;
  • To develop a relationship of trust and retain customers;
  • To know all the products and services offered by the various insurers;
  • Carry out any related tasks requested by the head of the department.

The advantages of working at Fort:

  • Competitive group insurance program (dental, glasses, etc.);
  • Continuing education and development program;
  • An accessible team of managers;
  • Work-life balance program (teleworking, flexible hours possible, enhanced personal days leave);
  • Employee recognition program (various bonuses and commissions, annual award, etc.);
  • Health and wellness program;
  • Retirement savings plan;
  • Discount on insurance;
  • A modern and dynamic working environment;
  • A wide range of insurers;
  • Social and professional activities.

Varies depending on candidate’s qualifications and experience.

In short: bring your passion, we’ll take care of the rest. We’re committed to doing everything we can to help you thrive in your daily life. What’s next? Send your application to . Only those selected will be contacted.

Spontaneous application

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