claims
Experiencing a difficult situation and need to report a claim?
Your broker is available to simplify matters for you and advise you during the process.
The claims process can be complex and we will work together with you to find the best solution.
claims
Experiencing a difficult situation and need to report a claim?
Your broker is available to simplify matters for you and advise you during the process.
The claims process can be complex and we will work together with you to find the best solution.
Always there to listen
During business hours
From 8:30 am to 5:00 pm
Monday to Thursday
and from 8:30am to 3:00pm
on Friday
tel: (514) 481-0481
Outside business hours
Emergency line
After business hours and on weekends
tel: +1 844 849-5095
In response to your call on our emergency line, a member of our Claims Department will contact you by telephone or email within one working day to assure you your claim is being processed.
We will also keep your broker informed of your situation.
our claims team
Our adjusters understand and approach your concerns in a sensitive and personalized manner. You can count on their assistance in quickly taking charge of the situation.